FAQ

HOW DO I PRE-ORDER DESSERT?

There are a few options!

1. Head here on our website place your order online.

2. Give us a call: 360-739-1612. If our team is working with a customer in shop & is unable to answer the phone, leave us a voicemail as we're returning voicemails throughout the day.

3. Come on in! Our team would be happy to help you place your order in person at the shop.

4. Send us an email: info@pureblissdesserts.com. Please include what date you need your dessert, flavor, size, quantity, and any other pertinent details for your order.

HOW FAR IN ADVANCE DO I NEED TO PLACE AN ORDER FOR A CAKE?

We require three full business days' notice for dessert preorders. (Some holidays require a longer preorder notice). Keep in mind, we're closed Sundays. We're a small shop, and we make everything from scratch in small batches using local ingredients to ensure a quality product. This time frame allows us to honor the technique we stand behind, and provide you with a deliciously, decadent, and fresh dessert for your special occasion.

CAN I CANCEL OR ADJUST MY ORDER?

Yes, we require 72 hours notice for any adjustments or cancellations, with the option to receive a refund. Under that 72 hour window, we cannot guarantee the ability for changes or cancellations.

WHAT IS THE DIAMETER OF YOUR CAKES? / WHAT SIZE STAND DO I NEED?

Approximate Size of Cakes

Smash cake | 4" diameter (two half layers of cake) x ~3" tall

Petite cake | 6" diameter x ~4.5" tall

Soiree cake | 6" diameter x ~6.5" tall

Standard cake | 8" diameter x ~4.5" tall

Tall cake | 8" diameter x ~7" tall

Party cake | 10" diameter x ~4.5" tall

Grand cake | 10" diameter x ~7" tall

Cheesecake | 9" diameter x ~3" tall (cake board, 10" diameter)

Belgian Chocolate Torte | 8" diameter x ~2" tall (cake board, 10" diameter)

If you are looking to display on a stand, pedestal, or platter...

Most cakes rest on cake boards that are 2" wider than the given cake diameter, please ensure that your stand has a sturdy, flat surface of at least that diameter for a secure & safe fit. Cake board size may vary from list above if special decor or adornments are included on your order.

WHAT'S THE DIFFERENCE IN DESSERT WEDGE SIZING?

Dessert wedges in shop are our standard size (roughly 4.5" x 3" triangle). 1 batch of dessert wedges cuts down into 8 standard size wedges OR 32 bite-size wedges (a bite-size wedge is roughly a 2-3 bite treat, a third of the size of our standard wedges). For preorder, you can choose between individual wedges (our in-shop standard size), 1 batch cut into 8 (in-shop size), or 1 batch cut into 32 (bite size).

CAN I PURCHASE A GIFT CARD ONLINE? / SEND IT TO SOMEONE ELSE?

Absolutely! Purchasing a gift card online is a piece of cake, follow this link here. -- If you're sending it to someone other than yourself, just be sure you're sending it to a personal email address, as school email addresses and some corporate addresses won't allow the email to come through.

Unfortunately at this time, our website host does not yet support gift card payments. Gift cards are accepted in store and via phone for any pbd purchase.

DO YOU DELIVER?

Yes! We are partnered with a local delivery company, Viking Food, and love that we can say 'yes' to bringing delicious goodies right to your door!

Individual dessert delivery | (ie. slice of cake, dessert wedge, cookie) head directly to Viking Food's website, and order directly from their site. These can be delivered within the hour from ordering. Delivery is available within 5 miles of pbd.

Whole preordered dessert delivery | we require a minimum of 3 business days' notice. Delivery available within 5 miles of pbd.

Wedding & event delivery | please head to our events page for more information regarding availability and pricing.

DO YOU SHIP YOUR DESSERTS?

Unfortunately, no. However, we can ship our PBD apparel. If you'd like to order something, please send us an email, info@pureblissdesserts.com and we'd be happy to help!

WHEN & HOW TO YOU APPLY TO WORK AT PBD?

We are always accepting resumes & applications! Come on by the shop, collect an application page - turn it back in along with your resume. Whether we are currently hiring or not, we always keep resumes on file for when we are! And you just may be the next pbd employee!

CAN YOU SHARE YOUR RECIPES?

Sorry! Our recipes have been worked on, loved on, worked on some more, and are here to stay. However, keep your eyes peeled, throughout the year we'll share on our social media about writeup's we do with local magazines/blogs that sometimes include a special PBD recipe, ready for you to whip up in your home kitchen.

CAN YOU MAKE MY SPECIAL FAMILY RECIPE / REPLICATE SUCH & SUCH RECIPE?

We appreciate your trust in us to remake your beloved grandma's recipe or your very favorite baked good! That's truly flattering. Unfortunately, our shop and team don't have the capacity on top of creating our own regular & rotating recipes day in and day out, for our in-shop customers to enjoy as well as fulfilling hundreds of orders each week, to create a delicious one of a kind dessert. However, thank you for your trust in us, we hope one of our many selections will fit the bill for your celebration!

DO YOU HAVE ANY DESSERTS THAT DON'T CONTAIN REFINED SUGAR?

Yes! Our Cocoa Nutty Wedges are sweetened with pureed raisins. All other desserts contain non-GMO pure cane sugar.

CAN YOU USE SUGAR ALTERNATIVES OR HAVE ANY SUGAR-FREE DESSERTS?

We do not have any sugar alternatives/substitutes for our menu items, or offer sugar-free desserts. We believe that using real non-GMO, organic (when we can), and local ingredients makes the best dessert. So when you do treat yourself, you are getting the very best flavors made with integrity filled ingredients.

HOW MANY CALORIES ARE IN ONE OF YOUR DESSERTS?

Sorry to say, but we don't have this information for you. We believe in enjoying desserts through and through, knowing that they are made with integrity and non-GMO ingredients, so when you do treat yourself, do it well & choose pbd!

DO YOU OFFER GLUTEN-FREE OR VEGAN DESSERT OPTIONS?

YES. lots! Browse our menu &/or shop and any item indicated "gf" is made without gluten, "v" is vegan.. and some are even "gf/v". You'll also find a couple paleo items, egg-free items, dairy free items, etc. There is a specific menu available in our preorder section titled "Gluten Free" which will list each available gf option.

DO YOU HAVE A VANILLA-BASED GLUTEN-FREE CAKE?

We do! Alongside our 'made without gluten' carrot cake & chocolate cake. - The vanilla cake cannot be flavored (ie. turned into almond cake, lemon cake, coconut cake, etc) however, during most weeks of the year, you can choose your filling and/or frosting to create a delicious gf vanilla cake for your gathering! Our menu includes three delicious options:

gf vanilla cake, filled with alternating lemon curd & raspberry puree, finished with vanilla sweetcream frosting
gf vanilla cake, filled & frosted with salted caramel frosting, garnished on top with a drizzle of salted caramel
gf vanilla cake, filled & frosted with vanilla buttercream frosting, garnished with clear sugar sprinkles on top

Ordering is available online - click here.

WHY CAN'T I ORDER CERTAIN ITEMS OUTSIDE OF YOUR ROTATING MENU?

Our rotating menu is exactly that, rotating. It allows our small shop the leeway to produce extra flavors throughout the year, seasonally, that are mighty delicious, but aren't something we have the capacity to add to our everyday menu. Many of these items require specialized ingredients we source specifically for. Although it might seem like an "easy" exception to create something out of its designated month, we simply cannot.

WHY ARE TALL CAKES AND PARTY CAKES THE SAME PRICE?

Although Tall cakes and Party cakes serve a very different party (20-25 vs 30-35); Tall cakes take a lot of extra labor due to their extra tall, elaborate nature, and only a handful of our decorating team is trained to create them.

CAN MY DESSERTS BE FROZEN?

We do not recommend freezing any of our desserts! However, if you must freeze your dessert, we highly encourage you to choose an item that is a bit more receptive to the freezer than cakes are. (Freezers love to dry out your cake layers). Desserts that bounce back with a little more grace: Belgian Chocolate Torte, Cheesecake (the whipped cream topping will get funky), and Dessert Wedges.

WHY IS THERE AN EXTRA CHARGE FOR CUSTOM BOXING?

Pure Bliss is a Towards Zero Waste business, so we do our very best to decrease the amount of waste that we're producing. Part of that is by using compostable materials, the other part of that is by boxing orders in the least amount of boxes necessary. When custom boxing is needed for an order, we're happy to help, however, it not only requires additional boxing materials, but also a lot of additional labor to prepare & appropriately box said order.

CAN I ORDER 1 OF EACH CUPCAKE FLAVOR?

Short answer, no. Long answer, we offer individual cupcakes for sale each day in the shop that you can mix and match with whatever quantity you desire & is available. For preorder, your minimum selection is 1 dozen petite size cupcakes or 6 standard size cupcakes.

WHAT KIND OF CAKE & CUPCAKE DECOR DO YOU OFFER? CAN I GET IMAGES, LOGOS, BRANDS, EMOJIS, OR MASCOTS?

PBD's style is a focus on colors, frosting textures and simple embellishments. While we can customize certain elements of our design we do keep within our range shown in the Look Book specializing in colored buttercream, frosting textures, and garnishes to achieve a gorgeous finish that compliments any party theme. We are always happy to leave room for any added toppers, flowers or other adornment you may choose to place on or around the top of your cake yourself. For consistency's sake, we do not pipe characters/drawings/images nor work with fondant or shaped cakes other than circular.

CAN YOU MAKE A GENDER REVEAL CAKE OR CUPCAKE?

Yes, we'd be thrilled to help you celebrate the upcoming arrival of your little one! We can fill the inside of a cake with dyed vanilla buttercream, or delicious substitutes like raspberry cream or chocolate mousse. If you'd prefer cupcakes, we can do a small "bloop" of dyed vanilla buttercream below the traditional cupcake frosting, hiding underneath until you bite in! If you don't yet know the sex, we simply ask for a minimum of 48 hours notice with an envelope or phone call, and will happily keep the secret tight with us - no spoilers here!

WHY DON'T YOU SELL EVERY CAKE FLAVOR EVERY DAY?

Simply put, we make wayyy too many cake flavors ♥ We don't have nearly the amount of refrigerator space that would require. Our menu lists 23 cake flavors, and that's not including our monthly rotating flavors, or anything with a special filling. So, instead, we rotate our cake flavors by the slice weekly, and work our way through that long list of delicious cake flavors.

DO YOU TAKE RESERVATIONS AND/OR VENUE RENTALS?

Unfortunately no, reservations aren't possible, as our customer flow is unpredictable - some guests staying just 5 minutes, while others enjoy a more extended dessert experience. Likewise, we do not offer venue rentals.

DO YOU USE ARTIFICIAL DYES?

Our goal is to create a beautiful color using our vanilla buttercream frosting that matches what our customer is looking for. In order to get the best and most consistent results, we use a high quality gel dye. This product is peanut, tree nut, soy, and gluten free, and may include U.S FDA certified artificial colors.

DO YOU SELL SHEET CAKES, HEART-SHAPED CAKES, OR SINGLE LAYER CAKES?

PBD offers circular cakes that range in size from our 4" diameter smash cake (serving 2) up to our 10" diameter grand cake (serving 50+).

HOW ARE THE SOIREE, TALL AND GRAND CAKES SUPPORTED WELL? HOW DO I SERVE THEM?

Support elements are built into these large cakes to make serving easy. Each cake is built with a piece of round cardboard, placed horizontally, in the middle of the layers. In addition, there are a few wooden dowels in the bottom half for stability purposes, which are not edible.

How to Cut The Perfectly Sized Slice

Starting from the top, cut straight down and stop once you feel resistance (this is the cardboard). Slice and serve the top half of the cake. Remove the cardboard round. Navigating or removing the dowels, slice and serve the bottom half.

Did we forget a question? Did you not find the answer here? Please email us, info@pureblissdesserts.com, to let us know, so we can help!